Shipping prices and methods: We will ship to any International destination. Shipping prices will vary depending on the International location, but for most International locations shipping is $21 to $31, if products are shipped through International Federal Express, with insurance and with Tracking #'s. We can not ship using the regular postal systems as there is no guarantee of package delivery and no way to track the delivery of a package. Liquids shipped over 16 ounces may have extra shipping charges and may take longer for delivery.
Credit Card Issuer Information: As noted below you must provide us with the name of the Banking institution from which your credit card was issued and their telephone number. This information is usually on the back of your credit card! We need to have this information to insure that the credit card being used is valid and in good standing and that this order is authorized by the proper owner of the card.
Additional Digits of Credit Card: You must provide us with the additional lasts three digits of your credit card that are located on the back of your credit card for verification that the credit card is in your possession. We need to have this information to insure that the credit card being used is valid and in good standing and that this order is authorized by the proper owner of the card.
For the first time you make an International Orders, we will send you an email requesting that you send us additional information and to verify that you take full responsibility for lost, stolen or confiscated shipments as listed below.
That request will read as follows:
Dear Valued Customer, "ATTENTION: Your Email Response confirming your acceptance and giving us additional information is Required to Process your Order from Potensan.com!" Your credit card has not been charged and we will await your email. You are required to please answer the following 4 questions below in order for us to ship your order!
You agree to accept all responsibility for non delivery and or confiscation of product because of shipping restrictions on certain products that may be imposed by Customs or authorities in your country?
You agree to accept all responsibility for non delivery of product because of local mail fraud, theft, or package disappearance? However this is very unlikely now that we have International Federal Express which is all insured and tracking #'s To every purchase made.
You must provide us with the name of the Banking institution from which your credit card was issued and their telephone number? This information is usually on the back of your credit card!
You must provide us with the additional lasts three digits of your credit card that are located on the back of your credit card for verification that the credit card is in your possession?
You must reply by email that you agree to the shipping terms in items #1 and # 2 and provide the additional information in #3 and #4 for your order to be shipped. For more information about these requirements see below.
It is for your protection that the information above is requested, because internet fraud, lost and stolen packages, and restricted product shipping are a condition of doing business on the internet and in various countries outside the USA.
Please note your order has been put on hold by our shipping department until this information is received. If you still would like this packaged shipped and want to agree to these shipping restrictions, you need to email us back stating that you agree to all of the terms and provide the information requested above. Your credit card has not been charged and we will await your email.
Telephone (+63 2) 843-1586
Fax: (+63 2) 843-1149
Attention: Order Processing